A study on customer satisfaction on airtel prepaid services

We approached the customers directly through questionnaires. Feedback is collected from the customers except the CCB segment. I'm having a tough time locating it but, I'd like to send you an e-mail. Bharti Enterprises has been at the forefront of technology and has revolutionized telecommunications with its world-class products and services.

The questions were structured and direct as to make viewers understand easily. Percentage relates the data figure with the base figure studied. Devesh Kumar Patnaik Posted On: When a customer buys a service in the service market, he buys the time, knowledge, and skills resource of provider.

Launching and promotion of airtel land line in other regions of Hyderabad. As the respondents are very busy with their work they are unable to give their feed back freely. I have been charged as some advanced rental plan which I have not even opted for.

In general, the application of research methodology is wider than that of research methodology. From a simplistic point of view the main difference between these three technologies is based on the way the voice or data content of a phone call is carried over the network CDMA is a technology that transmits voice or data over the network in the form of packets spread over the available frequency spectrum; TDMA is a technology that transmits voice or data according to an allocated time slot in the frequency spectrum; while GSM uses both compressed packets of data and voice and a time allocation system to transmit over the network.

Solve his problems, and he will not only become a loyal customer, he will spread the word about his satisfaction.

Teresa Partridge Posted On: Exceptional blog and brilliant style and design. Its such as you read my mind! Are you facing any problem with the usage of Internet? Feedback is collected from the customers except the CCB segment.

A Study on Customer Satisfaction on Airtel Essay

Individual conversations are encoded with a pseudo-random digital sequence. Also covered here contact details of the mobile network providing companies, broadband providers, and many other services.

I will certainly be back. Random Sampling is those which are selected in such a manner that every member of the universe has an equal chance of being selected or included in it and which the probable error that may creep in the studies or results is mathematically known in advance.

Roaming on fixed line? Salman,each and every time I go to pay my bill,he says the server is down. It is lovely worth enough for me.

Essay Example: A Study on Customer Satisfaction on Airtel

The country has about Conditions for the Application of X2 Tests The following conditions should be satisfied before X2 test can be applied: The questionnaire is given to respondents who are expected to read and understand the questions and write down the reply in the space meant for the purpose in the questionnaire itself.

Several times I send a request mail to google he always said that I resolve the problem and refund your money but he donor refund my money so pl help me and refund my money Sejal Manish Shah Posted On: So that a few numbers that can be available only for this purpose may serve the benefit.

I checked on the net to find out more about the issue and found most people will go along with your views on this site. Please help Abhishek Kothari Posted On: The company complements its mobile and fixed-line services with national and international long distance services.

And I am waiting from last 3 days. Is there a new way to gather information or solve problems online that will reduce customer pain? However due to outage which was purely a fault in their network, I received service only for 25 days.

I have collected the feedback of customers of Airtel. I am receiving calls from Lok Adalat every now and then.

Complexity of the business viz, new set of Regulations, Compliances,Governance Standards and Ethical practices have been demanding improvement in the standards of managing business.

I love the info you present here and can't wait to take a look when I get home.Jun 01, Thales extends the acceptance period of the offer for Gemalto until 15 August and confirms it expects to complete the acquisition in the course of.

A study on customer satisfaction on airtel and creating awareness in customers towards airtel features regarding to the land line & broadband services. To know the company performance in different department on customer feedback.

To identify the satisfaction level of Customer Service provided by Airtel Prepaid Mobile user. 2. To analyze the satisfaction level of customers on the basis of Quality of Service provided by5/5(1).

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study of customer satisfaction on Airtel 1. MAJOR PROJECT REPORT ON “STUDY OF CUSTOMER SATISFACTION TOWARDS AIRTEL” Submitted in partial fulfillment of the requirements for BBA (General) Programme of Guru Gobind Singh Indraprastha University, Delhi Submitted by: Narender Singh Bhandari BBA Semester-VI Enrollment.

Project on customer satisfaction towards airtel Essay Sample. The whole doc is available only for A customer satisfaction study should begin by asking about the factors affecting customer satisfaction, how important those factors are for the whole, and the level of customer satisfaction.

Internet / Broadband Complaints

Prepaid Services: The company’s prepaid service.

A study on customer satisfaction on airtel prepaid services
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